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Our Policies


Formawell guarantees that we will keep your personal information in strictest confidence. Names, email address, and any other personal information remains completely secure under our corporate guidelines. We will never sell or share your information with any other company. If you do subscribe to receive emails from us and later change your mind, simply follow the unsubscribe instructions at the bottom of any email you receive from us.

Shipping Information

Shipping is included in the price of our products and is free within the continental U.S.

Order Changes & Cancellations

If you’d like to cancel or make a change to your order, please notify us as soon as possible by calling +1.800.437.9522. Please keep in mind that our order fulfillment system is designed to ship orders as quickly as possible. Therefore, changes will not be able to be made once an order has shipped from our warehouse, and full charges will apply.

Returns and Exchanges

Merchandise Returns

Our goal is to ensure your satisfaction with all our products. For our general merchandise return policy please email us at

Merchandise Damaged in Transit

If your merchandise is damaged in transit, please notify us immediately by calling +1.800.437.9522. Save the merchandise and original packaging it arrived in so that we can arrange for a pick-up and replacement.

Order is Incorrect

Please save the box and packaging your order was received in and notify us immediately by calling +1.800.437.9522. We will promptly make the arrangements to send you a replacement and, if necessary, arrange a return pickup.